Privacy notice
How we use and protect information sent through the Oxford Traceability website.
Last updated: 18 August 2026
Who is responsible for your information?
Oxford Traceability is responsible for personal information collected through this website. Questions about this notice or your information can be sent to sales@oxfordtraceability.co.uk or raised by telephone on 01865 362785.
What information do we collect?
When you send an enquiry, we may collect your name, company, email address, telephone number, area of interest and the application information you choose to provide. Standard server logs may also record technical details such as an IP address, browser type, requested page and time of access for security and service operation.
Why do we use it?
We use this information to respond to your enquiry, understand the production requirement, prepare technical recommendations or quotations, arrange trials or visits, and keep an appropriate record of the conversation. Our legal bases are taking steps at your request before entering a contract and our legitimate interests in operating and protecting our business and responding to prospective customers.
Who receives it?
Information is available only to people who need it to handle the enquiry and to service providers supporting our secure email, hosting or business systems. We do not sell your details. We may disclose information where required by law or where necessary to establish, exercise or defend legal rights.
How long do we keep it?
Enquiry information is kept only for as long as it is needed to handle the enquiry and meet appropriate commercial, contractual and legal record-keeping requirements. The period may vary where a quotation, customer project, warranty record or legal obligation is involved.
Your rights
Depending on the circumstances, you may ask us to provide a copy of your information, correct it, erase it, restrict its use or consider an objection. You may also complain to the UK Information Commissioner’s Office. Contact us first if you would like us to deal with a request.
Cookies and external services
This website does not set advertising cookies and does not include behavioural tracking. Essential hosting and security logs may still be created by the web server. If analytics or other external services are added later, this notice and any consent controls will be updated before those services are enabled.
Changes to this notice
We may update this notice when our services or legal requirements change. The current version will always be published on this page with its latest update date.